November
2007
Rozier Consulting releases
All-in-One Helpdesk Solution
Rozier Consulting’s new proprietary help desk
software is a dynamic resource that can be used
to manage your internal or external Information
Technology service department. Our help desk software
has several functions. Our incident tracking system
tracks user request with a unique ticket number
and color coded escalation alerts. Our application
is an extremely beneficial tool when used to find,
analyze, and eliminate common problems in an organizations
computing environment.
There are many software applications available to
support the help desk function some are targeting
enterprise level help desk (rather large) and some
a targeting departmental needs (to small). The real
value of our help desk software is not only to respond
to user issues, but from our software’s unique
position it communicates daily with numerous customers
and employees. Such information gathered at the
help desk can be valuable in planning and preparation
to other units in information technology as well
as assist management in their product development
decisions. With our unique internet, PDA and accounting
features you can manage your entire company through
our All-in-One help desk solution. |
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november
2007
Rozier Consulting Service LLC (RCS) as a certified
Minority/Women Business owned Enterprise with the
city and state of New York. RCS is a professionally
qualified vendor providing consulting services which
will include analyzing your organizations existing
technological environment and making the necessary
recommendations.
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